The New Patient Visit
We understand that going to a new healthcare provider can be overwhelming. That's why we strive to make your experience as pleasant and simple as possible. You will be greeted warmly and guided through the process of your first visit with us. We have refreshments & snacks available to make you feel more welcome.
We will ask you for any insurance information so that we can verify benefits. Next you will be given some forms to complete addressing your current complaint(s) and medical history. This is necessary to produce an accurate diagnosis and make sure that you are in the right place. We will give you some consent forms explaining more about Chiropractic and asking your permission to examine and treat.
History & Exam
Our first order of business is to make sure that your problem is not something serious or life-threatening. We will take your vitals and the doctor will perform a thorough history and exam to rule out the suspicion of conditions requiring emergency medical attention like fracture, stroke, or organic pathology. If our Chiropractor suspects that your complaint is related to an emergency condition or a problem that is not mechanical in nature, he will make recommendations for further testing or refer you out to another facility or even back to your Family Doctor. We put the patient first. It is our responsibility to get you to the right place for the right care.
During the history portion, the doctor will ask you several questions pertaining to your complaint. This includes information such as: exact location of any pain or discomfort, severity and quality of your pain or discomfort, associated symptoms, how your problem began, and other important details.
Next, the doctor will begin the physical exam. He will evaluate the area(s) related to your complaints and using the clues from your history. This includes checking certain organs that may be producing your complaints (things like gallstones can create back and shoulder pain). If the your complaints seem to be related to nerve dysfunction (for instance if you have numbness), then the doctor may also perform a neurological exam. The doctor will also perform orthopedic tests that help to uncover which tissues may be producing your pain like bone, joint, disc, nerve, muscle, tendon, or ligament.
After the doctor is confident that no serious pathology exists that would require referral, he will begin to look at your body from a functional perspective. He will assess your posture, your movement, your muscle tone and balance looking for any mechanical abnormalities that might explain your pain.
When the doctor is satisfied that he has acquired the necessary information to make an accurate diagnosis, the examination will be concluded.
If the condition can be safely treated in the office that day, you may be offered some treatment immediately after your exam. Some typical treatments offered the day of the exam are: ice/heat, electric-muscle-stimulation (EMS), therapeutic ultrasound, soft tissue manipulation, massage, and of course Chiropractic joint manipulation. To see more about potential treatments and therapies click here: Treamtent Options
After you have your exam and any treatment, you will walked back to the front desk where you will be checked out. Your options for payment will be given to you, including your insurance coverage (if available), and we will take payment for the visit.
Next we will schedule your followup appointment where you will hear the results of our Chiropractor's findings (Report of Findings or ROF for short). This is a time that we will set aside for you and the doctor to speak about your diagnosis, treatment options, and questions that you may have. You will also be given financial options for care at this time. There is no cost for this time, as it is already included in the price of the exam. The information is free. Usually, we can also offer to begin the first visit of the treatment plan the same day as the ROF.
After you have completed your checkout, you will be on your way and confident that you are in good hands.